Response Codes

Code Title Description
00 Approved Successful
01 Refer to card issuer The merchant must call the issuer before the transaction can be approved.
02 Refer to card issuer, special condition The merchant must call the issuer before the transaction can be approved.
03 Invalid merchant number The merchant ID is not valid.
04 Pick-up card capturing the card.
05 Do not honor The transaction was declined by the issuer without definition or reason.
06 Error The card issuer returned an error without further explanation.
07 Pick-up card, special condition The card is listed on the Warning Bulletin. Merchant may receive reward money by capturing the card.
08 Honor with identification Honor with identification.
09 Request in progress Request in progress.
10 Approved for partial amount Approved for partial amount.
11 Approved, VIP Approved VIP program.
12 Invalid transaction The requested transaction is not supported or is not valid for the card number presented.
13 Invalid amount The amount exceeds the limits established by the issuer for this type of transaction.
14 Invalid card # The issuer indicates that this card is not valid.
15 No such issuer The card issuer number is not valid.
16 Approved, update track 3 Approved, update track 3.
17 Customer cancellation Customer cancellation.
18 Customer dispute. Customer dispute
19 Re-enter transaction Customer should resubmit transaction.
20 Invalid response. Invalid response
21 No action taken No action taken. The issuer declined with no other explanation.
22 Suspected malfunction System error received from the acquirer.
23 Unacceptable transaction fee Unacceptable transaction fee.
24 File update not supported File update not supported.
25 Unable to locate record Unable to locate record.
26 Duplicate record Duplicate record.
27 File update edit error File update edit error.
28 File update file locked File update file locked.
30 Format error, call ECHO call ECHO The host reported that the transaction was not formatted properly.
31 Bank not supported Bank not supported by switch.
32 Already refunded Already refunded.
33 Expired card, pick-up The card is expired.
34 Issuer suspects fraud, pick-up card The card issuer suspects fraud.
35 Contact acquirer, pick-up Contact card issuer.
36 Restricted card, pick-up The card is restricted by the issuer.
37 Call ECHO security, pick-up Contact ECHO security.
38 PIN tries exceeded, pick-up PIN attempts exceed issuer limits.
39 No credit account. No credit account
40 Function not supported Requested function not supported.
41 Lost Card, pick-up The card has been reported lost.
42 No universal account. No universal account
43 Stolen Card, pickup The card has been reported stolen.
44 No investment account No investment account.
51 Not sufficient funds The credit limit for this account has been exceeded.
54 Expired card The card is expired.
55 Incorrect PIN The cardholder PIN is incorrect.
56 No card record No card record.
57 Transaction not permitted to cardholder The card is not allowed the type of transaction requested.
58 Transaction not permitted on terminal The Merchant is not allowed this type of transaction.
59 HS Errors Risk system errors. (see the list below)
60 Contact ECHO CAVV validation failed. Issuer bank needs to update the system.
61 Exceeds withdrawal limit The amount exceeds the allowed daily maximum.
62 Restricted card The card has been restricted.
63 Security violation. The card has been restricted.
64 Original amount incorrect Original amount incorrect.
65 Exceeds withdrawal frequency The allowable number of daily transactions has been exceeded.
66 Call acquirer security, call ECHO Call acquirer security, call ECHO.
68 Response received too late Response received too late
75 PIN tries exceeded The allowed number of PIN retries has been exceeded.
76 Invalid "to" account The debit account does not exist.
77 Invalid "from" account The credit account does not exist.
78 Invalid account specified (general) The associated card number account is invalid or does not exist.
79 Already reversed Already reversed.
84 Invalid authorization life cycle The authorization life cycle is invalid.
86 Cannot verify PIN Cannot verify PIN.
87 Network Unavailable Network Unavailable.
89 Ineligible to receive financial position information Ineligible to receive financial position information.
90 Cut-off in progress Cut-off in progress.
91 Issuer or switch inoperative The bank is not available to authorize this transaction.
92 Routing error The transaction cannot be routed to the authorizing agency.
93 Violation of law Violation of law.
94 Duplicate transaction Duplicate transaction.
95 Reconcile error Reconcile error.
96 System malfunction A system error has occurred.
98 Exceeds cash limit Exceeds cash limit.
99 Limit failed Limit failed
100 Invalid account information Invalid account information
101 Invalid customer information Invalid customer information
102 Invalid customer phone number Invalid customer phone number
103 Invalid customer address Invalid customer address
104 Invalid country association Invalid country association
105 Invalid email address value Invalid email address value
106 Invalid IP address value Invalid IP address value
107 Invalid or expired CC expire info Invalid or expired CC expire info
108 Invalid custom field value Invalid custom field value
109 Invalid card details Invalid card details
110 Invalid date Invalid date
111 Invalid date/time Invalid date/time
112 Invalid details Invalid details
113 Card number does not match card type Card number does not match card type
114 No acquirer specified No acquirer specified
115 Repeat amount too great Repeat amount too great
116 Split amount too great Split amount too great
117 Invalid username/password Invalid username/password
118 Invalid session Invalid session
119 Session has expired Session has expired
120 Password expired Password expired
121 Password has been previously used Password has been previously used
122 Account has been locked Account has been locked
123 New password does not match confirmed password New password does not match confirmed password
124 Incorrect current password Incorrect current password
125 Invalid selection Invalid selection
126 User already exists User already exists
127 No transaction found No transaction found
128 Invalid selected transactions Invalid selected transactions
129 Invalid filter description Invalid filter description
130 Invalid destination description Invalid destination description
131 Invalid notification type Invalid notification type
132 Invalid destination Invalid destination
133 Invalid field selected Invalid field selected
134 Invalid email from address Invalid email from address
135 Invalid email subject Invalid email subject
136 Invalid email type Invalid email type
137 Unable to process request Unable to process request
138 Request failed Request failed
139 Coding error Coding error
140 Invalid request Invalid request
141 Invalid field selected Invalid field selected
142 Banned card Banned card
143 Unknown user Unknown user
144 Cannot determine account Cannot determine account
145 No account found No account found
146 Transaction de-activated Transaction de-activated
147 Invalid data received Invalid data received
148 Timeout Timeout
149 Invalid acquirer Problem in the setup. Please contact your account manager.
150 Unable to connect to acquirer Unable to connect to acquirer
151 Invalid response from acquirer Invalid response from acquirer
152 Communication error Communication error
153 Wrong number of emails Wrong number of emails
154 Bank System error Bank System error
155 Invalid transport configuration Invalid transport configuration
156 Transaction reference not found Transaction reference not found
157 Invalid request type Invalid request type
158 Timeout error Timeout error
159 3-D Secure Transport Error 3-D Secure Transport Error
160 Unauthenticated Unauthenticated
161 Invalid request Invalid request
162 Invalid response Invalid response
163 Invalid acquirer Invalid acquirer
164 Invalid account data Invalid account data
165 Missing Missing
166 Payment error Payment error
167 Invalid acquirer for 3-D Secure Invalid acquirer for 3-D Secure
168 Invalid payment type for 3-D Secure Invalid payment type for 3-D Secure
169 Invalid process Invalid process
170 Name pick required Name pick required
171 Address pick required Address pick required
172 IP not in range IP not in range
173 Decline Decline
174 Uncertain result Uncertain result
175 Unknown error Unknown error
176 Currency not allowed Currency not allowed
177 3d Status not configured correctly 3d Status not configured correctly
178 Maestro cards should be 3d Maestro cards should be 3d
179 Invalid return URL Invalid return URL
180 Post code does not match country Post code does not match country
181 Blacklist Customer blacklisted
182 Invalid Merchant Invalid Merchant
183 Reference no is required Reference no is required
184 Return url is required Return url is required
185 Invalid return url Invalid return url
188 Amount is required Amount is required
190 Amount should be an integer Amount should be an integer
191 Amount should be greater than 0 Amount should be greater than 0
192 Currency is required Currency is required
193 Currency length should be 3 Currency length should be 3
194 Credit Card is required Credit Card is required
195 Invalid credit card information Invalid credit card information
196 Cvv length should be 3 Cvv length should be 3
197 Email is required Email is required
198 Invalid email address Invalid email address
199 Birthday is required Birthday is required
200 Birthday format should be yyyy- mm-dd Birthday format should be yyyy-mm-dd
201 Billing Firstname is required Billing Firstname is required
202 Billing Last Name is required Billing Last Name is required
203 Billing Address1 is required Billing Address1 is required
204 Billing City is required Billing City is required
205 Billing Postcode is required Billing Postcode is required
206 Billing Country is required Billing Country is required
207 Billing Country size should be 2 Billing Country size should be 2
208 Billing Agent info is required Billing Agent info is required
210 Ip is required Ip is required
211 Invalid ip address Invalid ip address
212 User agent is required User agent is required
213 Transaction id is required Transaction id is required
214 Md is required Md is required
215 Pares is required Pares is required
216 StoredCardId is required StoredCardId is required
217 Country is invalid Country is invalid
218 Postcode is invalid Postcode is invalid
219 Currency is invalid Currency is invalid
220 Amount should not be greater than 10000000 Amount should not be greater than 10000000
221 Acquirer response is required Acquirer response is required
223 Waiting for IPN response Waiting for IPN response
224 Shipping First Name is invalid Shipping First Name is invalid
225 Shipping Last Name is invalid Shipping Last Name is invalid
226 Description is required Description is required
227 Authorization successful Authorization successful
228 Status description is required Status description is required
229 CURO transaction ID is required CURO transaction ID is required
230 Status code is required Status code is required
231 Billing Phone is invalid Billing Phone is invalid
232 Age should not be less than 16 and greater than 110 Age should not be less than 16 and greater than 110
233 Shipping City is invalid Shipping City is invalid
234 Shipping Country is invalid Shipping Country is invalid
235 Shipping Country size should be 2 Shipping Country size should be 2
236 Shipping Phone is invalid Shipping Phone is invalid
237 Card is not enrolled to 3-D Card is not enrolled to 3-D
238 Password is required Password is required
239 Minimum amount not match Minimum amount not match
240 Maximum amount not match Maximum amount not match
241 Token - Missing Required Field Token - Missing Required Field
242 Token - Authentication Failure. Token - Authentication Failure.
243 Token - JSON Encode Error Token - JSON Encode Error
244 Token - JSON Decode Error Token - JSON Decode Error
245 Token - token parameter length > 40 bytes. Token - token parameter length > 40 bytes.
246 Token - Header X-VAULT-TRACE- ID length > 64 bytes. Token - Header X-VAULT-TRACE-ID length > 64 bytes.
247 Token - last 4 parameter larger than four UTF-8 characters. Token - last 4 parameter larger than four UTF-8 characters.
248 Token - This method is missing the following fields. Token - This method is missing the following fields.
249 Token - last 4 parameter is not a valid four character UTF-8 string. Token - last 4 parameter is not a valid four character UTF-8 string.
250 Token - Invalid Request. Token - Invalid Request.
251 Token - This method has parameters that are non valid UTF- 8 string. Token - This method has parameters that are non valid UTF-8 string.
252 Token - encrypted Value parameter length > 2.000 bytes. Token – encrypted. Value parameter length > 2.000 bytes.
253 Token - Request header X-VAULT- HMAC is missing. Token - Request header X-VAULT-HMAC is missing.
254 Token - Unknown Method Token - Unknown Method
255 Token - Invalid Parameter Format. Token - Invalid Parameter Format.
256 Token - Database Connection Failure. Token - Database Connection Failure.
257 Token – plain. Text parameter length > 2.000 bytes. Token – plain. Text parameter length > 2.000 bytes.
258 Token - Invalid or expired session. Token - Invalid or expired session.
259 Token - store_token attempted to overwrite existing token. Use update_token to overwrite. Token - store_token attempted to overwrite existing token. Use update_token to overwrite.
260 Token - update_token attempted to update non-existing token. Use store_token instead. Token - update_token attempted to update non-existing token. Use store_token instead.
261 Token - retrieve_token method cannot decrypt stored data. Use decrypt. Token - retrieve_token method cannot decrypt stored data. Use decrypt.
262 Token - Token not found, or user does not not have segment access privilege. Token - Token not found, or user does not not have segment access privilege.
263 Token - decrypt method cannot decrypt user-encrypted data. Use retrieve_token. Token - decrypt method cannot decrypt user-encrypted data. Use retrieve_token.
264 Token - Unable to validate session credentials. Token - Unable to validate session credentials.
265 Token - No Read privilege. Token - No Read privilege.
266 Token - No Write privilege. Token - No Write privilege.
267 Token - No Delete privilege. Token - No Delete privilege.
268 Token - No Encrypt privilege. Token - No Encrypt privilege.
269 Token - No Decrypt privilege. Token - No Decrypt privilege.
270 Token - No Token Info privilege. Token - No Token Info privilege.
271 Token - No Touch Token privilege. Token - No Touch Token privilege.
272 Token - Need Encrypt or Session Decrypt privilege to obtain a session. Token - Need Encrypt or Session Decrypt privilege to obtain a session.
273 Token - No Session Decrypt privilege. Token - No Session Decrypt privilege.
274 Token - Message timestamp is more than 30 seconds older than server time. Token - Message timestamp is more than 30 seconds older than server time.
275 Token - Message timestamp is more than 5 than 5 seconds newer than server time.' Token - Message timestamp is more than 5 than 5 seconds newer than server time.'
276 Token - Unknown segment Token - Unknown segment
277 Token - Unknown retention policy Token - Unknown retention policy
278 Voucher code is required Voucher code is required
279 Voucher code is invalid Voucher code is invalid
280 Login failed Login failed
281 CVV failure CVV failure
282 Country of bank is required Country of bank is required
283 Waiting Waiting
284 Already captured Already captured.
285 The method is not allowed by Gateway The method is not allowed by Gateway.
286 Already cancelled Already cancelled
287 Error Processing PARes Error Processing PARes
288 Permission settings are not configured to perform this operation Permission settings are not configured to perform this operation
289 3D was attempted 3D was attempted
290 Token - Issuer Bank Error Token - Issuer Bank Error
291 Token - Connection Error Token - Connection Error
292 Token - Issuer or switch inoperative Token - Issuer or switch inoperative
295 The amount is smaller than the lower limit The amount is smaller than the lower limit
299 Provider not configured correctly Problem in the setup. Please contact your account manager.
300 Address not verified Address not verified
404 Issuer Bank Error Issuer Bank Error
405 HayStack Response Decline from Fraud tool
408 HayStack Response Fraud Timeout Error
409 HayStack Response Third Party decline on Fraud Tool
410 HayStack Response Global Rules on Fraud tool
406 Billing Firstname is invalid Billing Firstname is invalid
407 Billing Last Name is invalid Billing Last Name is invalid
408 HS Fraud Timeout Error Third party tool time out error
409 HS Third Party Decline Third party tool not responding
410 HS Global Rules Rejected cause of global ruleset set in fraud tool
900 Card Transaction Limit Exceeded Max acquirer limit per transaction has been reached
901 Card Transaction Limit Exceeded Max acquirer limit per first transaction has been reached
902 Card Transaction Limit Exceeded Max acquirer limit by daily has been reached
903 Card Transaction Limit Exceeded Max acquirer limit by weekly has been reached
904 Card Transaction Limit Exceeded Max acquirer limit by monthly has been reached
905 Card Transaction Limit Exceeded Max acquirer limit by yearly has been reached
906 Transaction Limit Exceeded Max acquirer limit by total mid monthly has been reached
907 Currency not allowed Currency not allowed by acquirers configured
908 Country not allowed Country not allowed by acquirers configured
909 Bin not allowed Bin not allowed by acquirers configured
910 Card Brand not allowed Card brand not allowed by acquirers configured

Risk System Errors

Title Description
3 unique cards per customer Name Checks that up to 3 cards can be used for a specific customer Name
3 unique cards per customer Email Checks that only up to 3 cards are allowed per customer Email
1 unique customer email per Card Checks that a given card is associated to only on customer Email
10 EUR minimum transaction limit Checks that no transactions below 10 EUR are allowed
500 EUR maximum transaction limit Allows only transactions below or equal to 500 EUR
24hr Limit Exceeded Transaction limit per Customer name over 24 hrs
24hr Email Limit Exceeded Transaction limit per Customer email over 24 hrs
24hr Deposit Limit Exceeded Total deposit for customer name limit over 24hrs
24hr Email Limit Exceeded Total deposits for customer email over 24 hrs
7Day Limit Exceeded Transaction limit per Customer name over 7 days
7Days Email Limit Exceeded Transaction limit per Customer email over 7 days
7Day Limit Exceeded Total deposits for Customer name over 7 days
7Day Email Limit Exceeded Total deposits for Customer email over 7 days
1Month Limit Exceeded Transaction limit per Customer name over 1 month
1Month Limit Exceeded Transaction limit per Customer email over 1 month
1Month Deposit Exceeded Total deposits for Customer name over 1 month
Declined transactions limit 24hrs Checks that the customer total count of transactions over the last 24hrs does not go above 7
1Month Email Limit Exceeded Total deposits for Customer email over 1 month
Decline by Customer currency Decline by Customer currency
IP vs Bin Country IP Country of Cardholder differs from the Card BIN Country
Bin Country Blacklist Bin Country Blacklist
3 unique cards per customer Name Checks that up to 3 cards can be used for a specific customer Name
3 unique cards per customer Email Checks that only up to 3 cards are allowed per customer Email
1 unique customer email per Card Checks that a given card is associated to only on customer Email
10 EUR minimum transaction limit Checks that no transactions below 10 EUR are allowed
750 EUR maximum transaction limit Allows only transactions below or equal to 750 EUR
24Hr Limit Exceeded Transaction limit per Customer name over 24 hrs
24Hr Email Limit Exceeded Transaction limit per Customer email over 24 hrs
24Hr Deposit Limit Exceeded Total deposit for customer name limit over 24hrs
24Hr Email Limit Exceeded Total deposits for customer email over 24 hrs
7Day Limit Exceeded Transaction limit per Customer name over 7 days
7Day Email Limit Exceeded Transaction limit per Customer email over 7 days
7Day Deposit Limit Exceeded Total deposits for Customer name over 7 days
7Day Deposit Limit Exceeded Total deposits for Customer email over 7 days
1Month Limit Exceeded Transaction limit per Customer name over 1 month
1Month Email Limit Exceeded Transaction limit per Customer email over 1 month
1Month Deposit Limit Exceeded Total deposits for Customer name over 1 month
1Month Email Limit Exceeded Total deposits for Customer email over 1 month
Declined transactions limit 24 hrs Checks that the customer total count of transactions over the last 24hrs does not go above 7
Decline by Customer currency Decline by Customer currency
IP vs BIN Country IP Country of Cardholder differs from the Card BIN Country
High Risk Transaction Transaction identified as a high-risk transaction.
Email Block Blacklisted Email address
IP Block Blacklisted IP address
Restricted Customer restricted